Tuesday, September 17, 2019:
Dear valued business partner,
I wanted to send a quick update regarding the status of the UAW strike at GM, how it affects Parts processing plants, and the impact that it will have on GM Parts suppliers and your repair facility.
The strike is inclusive of parts facilities. All parts distribution and redistribution centers are closed until further notice. High priority orders that fit specific criteria will be handled on an individual basis by salaried GM employees when and where access is available. GM and the UAW resumed negotiations Monday morning as they attempt to reach an agreement.
Obviously, this will significantly challenge our ability to service you with the comprehensive inventory that you are accustomed to. However, we have been alert to the possibility of a strike based on what we saw in the news and stocked-up on many medium to high volume parts. Additionally, in terms of inventory dollars, we maintain nearly a three-month supply, and expect to fulfill the majority of orders from our existing inventory. Even so, there are roughly 1.2 million part numbers in the GM Parts portfolio in various stages of the demand life cycle, and we do not stock every one of those. Depending on how long the strike lasts, supply challenges will be noticed.
We take pride in our level of service that includes expediently delivering orders, and we understand the negative impact that parts availability issues have on your business. We will do everything we can to fulfill your orders as effectively and quickly as possibility.
With service in mind,
Andrew Ruthven
Parts Director
Berger Chevrolet